Selling A Home in Vancouver BC

The Decision to Purchase

Working with a Real Estate Licensee

Listing Contracts

Responsibilities of the Listing
and Selling Agents

Responsibilities of the Seller

Offers to Purchase

More about Subject Clauses

Financing...from a Seller's Perspective

Completing the Sale

Complaints about a Licensee

What to do....

What should you do if you have a complaint about the conduct of one of the agents involved in the transaction?

If a problem or misunderstanding arises between you and an agent which you are unable to resolve by discussion with that agent, there are steps you can take:

Discuss the problem with the manager in charge of the real estate office.
If you are still not satisfied, contact the local Real Estate Board which will attempt to resolve your problem without the necessity of legal expense to you.
Enquire about the problem by contacting the offices of the Real Estate Council of British Columbia.

The Real Estate Council of British Columbia can investigate any written complaint about the conduct of a real estate licensee in their handling of your real estate transaction.

The Council is authorized to discipline a licensee found guilty of wrongdoing. It should be noted, however, that the Council does not have the authority to require a licensee to perform under the terms of a contract, nor can it award damages to a complainant from a licensee. Those matters may require legal action.